Wednesday, February 16, 2005

ICANN's Multiple Accountabilities Disorder

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Yale's Jonathan Koppell has penned an article in the January/February 2005 issue of Public Administration Review -- "Pathologies of Accountability: ICANN and the Challenge of 'Multiple Accountabilities Disorder'". The article is reviewed in the Accountability Bloke Blog wherein it is noted:
To his credit, Koppell is clear about both the problem and his intention of leading us toward resolution. "Ambiguity in the operative notions of accountability is not a benign problem," he notes, for it "can undermine an organization’s performance.... Organizations trying to meet conflicting expectations are likely to be dysfunctional, pleasing no one while trying to please everyone. Ironically, this may include failures of accountability—in every sense imaginable". He proceeds to label this dysfunctionality "multiple accountabilites disorder (MAD)," and again is straightforward and clear in his objective of tackling the problem head on. Koppell's execution of his argument is admirable, and his case study agency (the Internet Corporation for Assigned Names and Numbers -- ICANN) is an excellent choice.

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